Privacy Policy

This Privacy Policy explains how MINTWOOD CONSULTING LLC (“we,” “us,” or “our”) collects, uses, stores, protects, and discloses your information when you visit or make a purchase from our website. This website is a self-hosted store built on WordPress and powered by WooCommerce. By using our website, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website.

1. Who We Are

MINTWOOD CONSULTING LLC operates this website and is responsible for the collection and use of personal information submitted through the site. If you have any questions about this Privacy Policy or your personal information, you may contact us at [email protected] or by mail at 215 N MASON STFORT COLLINS, CO 80524.

2. Scope of This Privacy Policy

This Privacy Policy applies to information collected through our website, including when you browse the site, place an order, contact us, subscribe to marketing communications, or otherwise interact with our services. It does not apply to third-party websites, services, or platforms that may be linked from our website and that operate under their own privacy policies.

3. Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, billing address, shipping address, email address, phone number, order details, and any information you submit when contacting customer support, subscribing to newsletters, or placing an order. We may also collect certain technical and device information automatically when you use the website.

4. Order and Transaction Information

When you place an order, we collect information necessary to process and fulfill that order, including customer identity information, shipping and billing details, purchased items, order value, selected shipping method, and communication records related to the transaction. This information is used to confirm, process, ship, support, and document legitimate customer purchases.

5. Automatically Collected Information

When you access our website, certain information may be collected automatically, such as your IP address, browser type, device type, operating system, referring URL, pages viewed, access times, and general browsing behavior. This information is used for website administration, analytics, fraud prevention, security monitoring, and service improvement.

6. Cookies and Similar Technologies

We may use cookies, pixels, local storage, and similar technologies to improve website functionality, remember user preferences, maintain shopping cart sessions, measure website performance, prevent abuse, and support marketing or analytics activities where permitted. You may control cookies through your browser settings, although disabling certain cookies may affect website functionality.

7. How We Use Your Information

We use collected information to operate our website, process transactions, fulfill orders, provide customer service, communicate with you, send service-related notifications, detect and prevent fraud, improve our store performance, comply with legal obligations, and protect our rights and legitimate business interests. We may also use your information for marketing purposes where permitted by applicable law or where you have provided consent.

8. Legal Bases for Processing Personal Data

Where required by applicable law, including the General Data Protection Regulation (“GDPR”), we process personal data on one or more lawful bases, including the performance of a contract, compliance with legal obligations, our legitimate interests in operating and securing our business, and, where applicable, your consent.

9. Payment Processing and Payment Security

Payments made through our website are processed by third-party payment service providers, including Stripe and PayPal. We do not store, collect, or retain full payment card numbers, card security codes, bank account credentials, or other complete payment instrument data on our servers. Payment information is transmitted directly to the relevant payment service provider through secure, encrypted channels and is handled in accordance with that provider’s own privacy and security practices.

10. No Storage of Customer Payment Information

We expressly state that MINTWOOD CONSULTING LLC does not store any customer payment card details or sensitive payment authentication data. All payment transactions are processed externally by authorized third-party payment processors. This helps reduce the risk associated with payment data handling and supports a safer checkout experience for our customers.

11. Fraud Prevention and Transaction Verification

To protect customers, payment networks, and our business from fraudulent or unauthorized transactions, we may use transaction review tools, address verification measures, order screening procedures, device and usage analysis, and risk monitoring methods. We may also review customer-provided order details and related metadata where reasonably necessary to detect suspicious activity, prevent abuse, and respond to payment disputes or chargeback claims.

12. Information Security Measures

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction. These safeguards may include secure hosting environments, account access controls, password protection, limited administrative access, encrypted data transmission, firewall protections, server monitoring, security plugins or hardening measures, routine software updates, and malware or vulnerability risk reduction practices appropriate to a self-hosted WordPress and WooCommerce environment.

13. Technical Security Protections

To help protect personal and transaction-related information, we use security technologies and operational practices such as SSL/TLS encryption for data transmission, secure checkout connections, protected administrator access, software patching and version maintenance, suspicious login monitoring, and reasonable efforts to keep WordPress core files, WooCommerce components, themes, and plugins updated. While no online system can be guaranteed to be completely secure, we take commercially reasonable measures to reduce foreseeable security risks.

14. Sharing of Personal Information

We may share personal information only where reasonably necessary to operate our business and provide services, including with payment processors such as Stripe and PayPal, shipping carriers, logistics providers, website hosting providers, fraud prevention or technical support providers, analytics or communications services, and professional advisers where necessary. We may also disclose information if required by law, legal process, lawful authority request, or to protect our rights, users, website, or business operations.

15. Third-Party Services

Our website may rely on third-party tools, plugins, gateways, integrations, or services to process orders, manage payments, provide analytics, facilitate email communications, or support website functionality. These third parties may collect or process information in accordance with their own terms and privacy policies. We encourage users to review the privacy practices of any third-party services they interact with.

16. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and tax records, handling returns or disputes, enforcing agreements, complying with legal obligations, and preventing fraud. When personal information is no longer required, we will take reasonable steps to delete, anonymize, or securely limit access to it, subject to legal or operational retention requirements.

17. International Data Transfers

Because our website may be accessed globally and some service providers may operate in different jurisdictions, your information may be transferred to, stored in, or processed in countries outside your own. Where required, we take reasonable steps to ensure that such transfers are conducted in accordance with applicable legal requirements and with appropriate safeguards for personal data.

18. Your Rights Under GDPR

If you are located in the European Economic Area, the United Kingdom, or another jurisdiction that grants similar rights, you may have the right to request access to your personal data, request correction of inaccurate data, request deletion of data, restrict or object to certain processing, request data portability where applicable, and withdraw consent where processing is based on consent. These rights are subject to certain legal limitations and verification requirements.

19. How to Exercise Privacy Rights

To make a privacy-related request, including a request under GDPR or similar laws, please contact us at [email protected]. We may need to verify your identity before processing certain requests in order to protect your information and prevent unauthorized access. We will respond within a reasonable timeframe and in accordance with applicable law.

20. Children’s Privacy

Our website is not directed to children, and we do not knowingly collect personal information from individuals who are under the age required by applicable law to provide valid consent. If you believe that a child has provided personal information through our website, please contact us so that we may take appropriate action.

21. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time in order to reflect changes in our practices, technology, legal requirements, operational needs, or other business developments. Any changes will become effective when the revised Privacy Policy is posted on this website. Your continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.

22. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, our privacy practices, or the handling of your personal information, please contact us at [email protected] or write to us at 215 N MASON STFORT COLLINS, CO 80524. We will make reasonable efforts to respond to your inquiry as promptly as possible.